Qualify new carers with fee-free Certificate III traineeships, and upskill your existing staff with nationally recognised skill sets. Employer incentives, flexible delivery, and dedicated support — backed by 25 years of experience.
The Certificate III in Individual Support (CHC33021) traineeship is fee-free for eligible new and recently-hired staff under the NSW Government's Smart and Skilled program. Your trainee earns a wage and gets qualified on the job — and eligible employers can access hiring incentives on top.
Smart and Skilled covers the full course cost for eligible new-entrant trainees who commence before 30 June 2027 — no training bill to your business.
Certificate III in Individual Support is on the Australian Apprenticeships Priority List, so eligible employers can access up to $2,500 per trainee.
If your business pays NSW payroll tax, wages paid to new-entrant trainees may qualify for a payroll tax rebate.
Funded traineeships are for new-entrant trainees — new or recently-hired staff (generally employed less than 3 months full-time, or 12 months part-time/casual, when the training contract starts). Incentive amounts are set by the Australian and NSW governments and can change; we'll confirm exactly what your business qualifies for. Already have experienced staff to develop? Upskill them with our skill sets ↓
Everything your aged care workforce needs — flexible, compliant, and backed by 25 years of education experience.
Virtual, on-site, or blended training options that work around your staff rosters and operational needs.
All training is mapped to national standards and audit requirements, so you're always ready for review.
Customise sessions to align with your policies, care models, and organisational values.
A single point of contact for scheduling, training delivery, and ongoing progress tracking.
Individual or group rates with bundle options for multiple skill sets — training that grows with your team.
Trusted by leading aged care providers across Australia with over 15,000 students trained.

Your central hub for staff training oversight and compliance reporting. Put visibility and control of workforce development in your hands — no chasing emails or manual tracking.
Got experienced carers who don't need a full qualification? Our nationally recognised aged care skill sets top up their skills fast — pick individual sets or bundle them together for full workforce capability.
Develop essential hands-on personal care and support skills.
Staff learn safe personal care, mobility and transfers, risk identification, and wellbeing support using a person-centred approach.
Units:Protect staff and residents through safe, consistent infection control.
Apply infection prevention and outbreak control procedures, manage PPE and waste, and maintain compliance across care settings.
Units:Build safe, consistent manual handling practices.
Perform transfers, use hoists and aids correctly, reduce injury risk, and maintain safe environments.
Units:Support medication safety and compliance in care settings.
Assist with medication within scope, follow medication charts, monitor clients, and document accurately.
Units:Protect vulnerable clients and uphold duty of care.
Recognise and respond to signs of abuse or neglect, report appropriately, and promote safe, empowering environments.
Units:Support people living with dementia safely and respectfully.
Understand dementia, reduce distress, maintain routines, and communicate effectively.
Units:Deliver comfort, dignity, and quality of life in end-of-life care.
Deliver palliative approaches, recognise deterioration, communicate with families, and follow care plans.
Units:Promote wellbeing and manage behaviours of concern.
Recognise triggers, apply de-escalation techniques, and maintain safety and wellbeing.
Units:Prepare experienced carers to step into leadership and coordination roles.
Lead shifts, mentor colleagues, communicate effectively, and understand aged care standards.
Units:Develop skills in documentation and coordinated client care.
Contribute to care planning and reviews, document accurately, and collaborate with allied health and clinical staff.
Units:Prepare new or transitioning workers to deliver safe, person-centred care.
Workers learn to provide safe individualised support, follow care plans, support wellbeing and independence, recognise healthy body systems, and apply infection control and safety practices.
Units:Trusted by Leading Organisations
Whether you're bringing on new carers with a funded traineeship or upskilling your existing staff, let's map out the training and funding that fits your service.