The qualification that gives your team a career pathway — and gives you a reason to keep them around.
Cert III in Hospitality is recognised by every hospitality employer in Australia. Delivered online with rolling intake, so new hires can start whenever you need them to. Designed to fit around shift work, with a named trainer guiding them the whole way.
NSW Smart and Skilled fee-free traineeships available. Eligible new-entrant staff can complete Cert III Hospitality through an NCVE-delivered traineeship — staff keep working, the government covers the course fees, and you end up with credentialled team members without the fee-for-service price tag.
Real trainer support throughout. No AI marking. No chatbot-graded quizzes. Every student gets a qualified trainer with actual industry experience — someone who's worked the jobs your team do.
What they'll cover:
- Food and beverage service fundamentals
- Customer service at the level your venue expects
- Workplace health, safety and hygiene
- Working in a team, following venue procedures
- Pathway units for specific roles — bar, floor, front desk
- Supervisor and management skill-building pathways
